Terms of Business These Terms of Business (Version 3 Effective from October 2019) set out the general terms under which our firm will provide business services to you and the respective duties and responsibilities of both the firm and you in relation to such services. Please ensure that you read these terms thoroughly and if you have any queries we will be happy to clarify them. If any material changes are made to these terms we will notify you. The sites CompareInsuranceIreland.ie, CompareTravelInsuranceIreland.com and IonInsurance.ie are owned by Paul Hudson trading as Magenta Online Marketing. Our Contact Details Paul Hudson trading as Magenta Online Marketing, 2 Magenta Hall, Santry, Dublin 9, Ireland. Email: firstname.lastname@example.org. Our Status Paul Hudson trading as Magenta Online Marketing is an Insurance Intermediary and is authorised and regulated by the Central Bank of Ireland. The business is registered as an Insurance Intermediary under the European Union (Insurance Distribution) Regulations 2018. We are subject to the Central Bank’s Consumer Protection Code 2012, Minimum Competency Code 2011 and Fitness and Probity Standards, which offer protection to consumers and can be found on the Central Bank’s website www.centralbank.ie. Our Authorisation can be verified by contacting the Central Bank on 1890 77 77 77. A copy of the firm’s statement of authorised status is available on request. Our Services Paul Hudson trading as Magenta Online Marketing is a member of Brokers Ireland. Life and non-life insurance brokering. We provide leads to other regulated entities for the purpose of transacting life and non-life insurance. We also provide a limited aggregator/comparison service for travel insurance. We do not offer personal financial advice or tailored recommendations nor do we make endorsements of products/services suppliers. All tables and text on Compare Insurance Ireland .ie are for informational purposes only and should not be considered as financial advice. Remuneration Paul Hudson trading as Magenta Online Marketing receives commission from product producers with whom we provide an online mediation facility. Home and motor insurance policies are provided by O’Callaghan Insurances Ltd. Fees charged for motor & home insurance administration are: New Business & Renewal Set up Charge Up to €100 Policy Amendment or Cancellation Charge Up to €50 Duplicate documentation Up to €25 Business insurance policies are provided by O’Callaghan Insurances Ltd. Non-Life Commercial and/or Business Insurance: New Business & Renewal Set up Charge up to 50% of premium subject to a minimum of €50 Policy Amendment or Cancellation Charge up to 30% of premium subject to a minimum of €30 Duplicate documentation up to €25 Other insurances include: pet insurance max remuneration 10%, gadget insurance max remuneration 10%, travel insurance max remuneration 18% & bicycle insurance max remuneration 10%. Mortgage protection insurance policies are provided by JSBCA Ltd t/a Low. The rate of commission payable to us is at a significantly reduced rate, to allow for the significant discounts on premiums. Details are available on request. Data Protection & Confidentiality Paul Hudson trading as Magenta Online Marketing will treat any personal or other information with respect and confidence in accordance with data protection legislation. We are subject to the requirements of the General Data Protection Regulation 2018 and the Irish Data Protection Act 2018. Please note we use third party insurance software supplied by Blue Insurances Ltd, JSBCA Ltd t/a Low & O’Callaghan Insurances Ltd. These brokers would have their own Data Protection and Confidentiality policy. Duty of Disclosure It is your duty to provide complete and accurate information to insurers when incepting your insurance policy, it is important that you ensure all information is to the best of your knowledge, full and accurate. Failure to disclose any material information to your insurers could invalidate your insurance cover and in the event of a claim part of or all may not be paid. Conflicts of Interest It is the policy of the firm to avoid any conflict of interest when providing business services to its clients. However, where an unavoidable conflict of interest arises we will advise you of the steps we propose to take in order to protect your interests before providing you with any business service. Complaints We will endeavour to resolve complaints within 5 working days. In the event that we have been unable to do so, we will then go to our full complaints procedure, a summary of which is detailed below. Each complaint will be acknowledged by us within 5 working days of receipt, updates will be advised in intervals of no more than 20 working days, we will endeavour to resolve the complaint within 40 business days and findings will be furnished to you within 5 working days of completion of the investigation. In the event that you are not entirely satisfied with the firms handling of and response to your complaint you may wish to direct your complaint to the Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Low Call 1890 88 20 90. Our full complaints procedure is available on request. Governing Law This agreement is subject to Irish Law and the Irish Courts will have exclusive jurisdiction over any dispute. Investor Compensation Company Limited Paul Hudson trading as Magenta Online Marketing is a member of the Investor Compensation scheme established under the Investor Compensation act 1988, which provides certain remedies to eligible clients on default by us. The right to compensation will arise only: · If you are an eligible investor as defined by the act. · If we are not in a position to return client money or investment instruments owned or belonging to our clients; and · The extent that your loss is recognised for the purposed of the act. When an entitlement to compensation is established, the compensation payable will be the lesser of 90% of your loss which is recognised for the purposes of the Investor Compensation Act 1988 or Eur 20,000.